Celtic Cross Stitch And Crafts offers the following Returns Policy:
You must be 100% satisfied with your purchase.
EXCHANGE OF ITEMS
Your money will be refunded in full or you may have a replacement if you change your mind within 7 days of receipt of purchase.
Please contact us for a Return Authorization stating reason for return before returning any item - you are responsible for shipping the item back to us in Brand New Saleable Condition and also for the shipping of the exchanged item.
Items must be unmarked and unopened.
FAULTY OR DAMAGED ITEMS
If your purchase is faulty or damaged you are entitled to a full refund or replacement - whichever you prefer.